PRIVACY POLICY
Your privacy is important to us. This Privacy Policy explains how we collect, use and protect the information you share with us when using our website and services.
By using our website or submitting your information through our forms, you agree to the practices described in this policy.
INFORMATION WE COLLECT
When you use our website or contact us, we may collect certain information including:
Name
Phone number
Email address
Details related to your enquiry or service request
Documents you voluntarily provide for service purposes
We only collect information that is necessary to provide the services you request.
HOW WE USE YOUR INFORMATION
The information you share with us may be used for the following purposes:
To understand your enquiry or service requirement
To communicate with you regarding your request
To provide the services you have requested
To improve our website and service experience
To respond to your questions or support requests
We use your information only for service related communication and support.
DOCUMENT CONFIDENTIALITY
Some services may require you to share documents or personal details.
All information and documents shared with us are handled with care and are used only for the purpose of providing the requested service.
We do not share your documents with third parties unless it is necessary to complete the service process or required by authorities.
INFORMATION SHARING
We do not sell, trade or rent your personal information to third parties.
Information may be shared only when:
It is required to complete a service you requested
It is necessary to process documentation through relevant authorities
It is required under applicable regulations
DATA SECURITY
We take reasonable steps to protect the information you provide.
This includes measures to prevent unauthorised access, misuse or disclosure of your personal information.
While we work to protect your information, no online platform can guarantee complete security.
COOKIES AND WEBSITE DATA
Our website may use basic cookies or analytics tools to understand website usage and improve user experience.
This information helps us understand:
How visitors use our website
Which pages are frequently accessed
How the website can be improved
This data does not identify you personally.
POLICY UPDATES
This Privacy Policy may be updated from time to time to reflect changes in our services or website.
Any updates will be posted on this page.
CONTACT US
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at mediadocuhelpline@gmail.com
